Claims

Pasa Movers is your safest decision when picking a mover. When accidents happen we are professional, responsive and put your needs first. We aim to make sure every move is a hassle free experience.

We understand that accidents can occur and we are fast, friendly and fair when resolving our customers claims. Ahead of your move, we work with you to recommend any risk mitigation, explain our terms and conditions and explain our insurance coverage. Where there has been a rare or unforeseen accident, we are transparent and forthcoming about both the process and options for resolution.

Pasa Movers moving & Storage Claim Form

Our aim is to resolve any claim within 60 days of receiving your claims form submission, images and relevant documentation regarding your claim. You have up to 90 days from the day of your move to file a claim.

If you have a claim to make, please fill out the appropriate form below.

Once you submit your claim form you will be emailed a copy of the form with your responses to each question and our claims department will be in touch ASAP to resolve it with you.

You must submit this form to timestamp your claim with Pasa Movers.

For any urgent matters once you have submitted your form you can contact us at

File a claim